TroubleshootingUpdated September 20261 min read

Calendar Not Connected

Why a booking page or automation shows the calendar as not connected, and what to do.

ELION only ever shows real availability from a connected calendar. If no calendar is connected, it says so.

#Why it happens

  • Google OAuth credentials have not been configured for the environment,
  • the calendar connection has not been completed, or
  • the stored connection is invalid or expired and cannot be refreshed.

#What ELION shows

The status reads Calendar not connected. No availability times are shown and no booking can be created : ELION never fabricates free slots or a confirmation it cannot back with a real calendar event.

#How to fix it

  1. 1Confirm the environment variables GOOGLE_CLIENT_ID and GOOGLE_CLIENT_SECRET are configured on the server.
  2. 2From the admin bookings console, start Connect Google Calendar and complete the Google sign-in.
  3. 3Return to ELION and confirm the connection shows as connected after a refresh.

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