Security & PrivacyUpdated September 20261 min read

Data & Security

A plain-English description of the security measures in ELION's architecture , and what ELION does not claim.

ELION is built so that each client's data is separate, credentials stay server-side, and status is always truthful.

#What ELION does

  • Client isolation : data is scoped per organization at the database and API level, not just hidden in the interface.
  • Server-side credentials - provider keys and OAuth tokens are stored and used server-side and are never sent to the browser.
  • Role-based access : admin and client surfaces are separated, and client-facing routes only expose that client's data.
  • No secrets in logs : execution logs record operational information and never API keys, passwords or tokens.

#Client isolation

Client A can never see Client B's conversations, credentials, workflows, configuration or results. Isolation is enforced by the database and the API layer: every query is scoped by the authenticated organization, so isolation holds even if the interface were bypassed.

#Server-side credentials

Google OAuth tokens, WhatsApp/API credentials and other provider secrets are stored on the server and referenced by the automation that needs them. Public APIs return connection state (connected, not configured) , never the credentials themselves.

#Authentication and roles

  • authentication through the platform's managed auth,
  • admin versus client role separation,
  • client access limited to the client's own organization, and
  • admin APIs that require admin authorization.

#What ELION does not claim

ELION does not claim security certifications, compliance standards or guarantees it has not earned. No certification claims (such as SOC 2 or ISO) are made unless independently verified and published. If you need a specific assurance for your procurement, ask during onboarding : ELION will answer truthfully about what the architecture actually provides.

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