TroubleshootingUpdated September 20261 min read

Automation Says Pending

What a pending automation means and what has to happen before it can go live.

Pending is ELION being honest: the automation is not live because not everything it needs is in place yet.

#What pending means

An automation may be waiting on configuration, credentials, a provider connection, provisioning or a successful test. The status shown reflects the furthest gate reached.

#The readiness checklist

  • client and entitlement exist,
  • the template is available,
  • configuration is valid and complete,
  • required credentials are present,
  • required integrations are connected and healthy,
  • provisioning succeeded, and
  • a test execution passed.

#Next step

Your ELION contact will tell you exactly which item is missing. You will never be asked to approve a broken automation : activation is blocked until every gate passes.

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